Zammad Easy to use but powerful support and ticketing system. Self-hostedOpen sourceTicketing 6 040AGPL-3.0Rubymis à jour le oct. 2026
FreeScout Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). Self-hostedOpen sourceTicketing 4 619AGPL-3.0PHPmis à jour le oct. 2026
E Erxes Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. Self-hostedOpen sourceTicketing 4 100AGPL-3.0Nodejsmis à jour le oct. 2026
Frappe Helpdesk Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Self-hostedOpen sourceTicketing 3 451AGPL-3.0Dockermis à jour le oct. 2026
L Libredesk Modern omnichannel customer support desk. Live chat, email, and more in a single binary. Self-hostedOpen sourceTicketing 3 088AGPL-3.0Gomis à jour le oct. 2026
Bugsink Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included. Self-hostedGratuitTicketing 2 153ProprietaryPythonmis à jour le oct. 2026
MantisBT Bug tracker, fits best for software development. Self-hostedOpen sourceTicketing 1 810GPL-2.0PHPmis à jour le oct. 2026
R Request Tracker Enterprise-grade issue tracking system. Self-hostedOpen sourceTicketing 1 163GPL-2.0Perlmis à jour le oct. 2026
I ITFlow Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers). Self-hostedOpen sourceTicketing 1 035GPL-3.0PHPmis à jour le oct. 2026
B Bugzilla General-purpose bugtracker and testing tool originally developed and used by the Mozilla project. Self-hostedOpen sourceTicketing 866MPL-2.0Perlmis à jour le sept. 2026
R Rustrak Error tracking server compatible with Sentry SDKs, using 32 MB of memory at idle with SQLite storage. Self-hostedOpen sourceTicketing 800GPL-3.0Rustmis à jour le oct. 2026
O OTOBO Flexible web-based ticketing system used for customer service, help desk, IT service management. Self-hostedOpen sourceTicketing 338GPL-3.0Perlmis à jour le oct. 2026
GlitchTip Error tracking app to collect errors reported by your app. Self-hostedOpen sourceTicketing 170MITPythonmis à jour le oct. 2026
B BugPin Visual bug reporting and ticketing tool for web applications. Self-hostedOpen sourceTicketing 47AGPL-3.0Dockermis à jour le oct. 2026
D Deskpro On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API. Self-hostedGratuitTicketing ProprietaryUnknown
Forgejo A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea). Self-hostedOpen sourceSoftware Development - Project ManagementTicketing MITGo
F Full Help Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month. Self-hostedGratuitTicketing ProprietaryPHP
J Jitbit Helpdesk Help desk software - simple but powerful. Self-hostedGratuitTicketing Proprietary.NET
R Roundup Issue Tracker Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker. Self-hostedOpen sourceTicketing MITPython
S SupportPal Powerful help desk software - easy, fast and intuitive. Self-hostedGratuitTicketing ProprietaryPHP
Telebugs Lightweight error tracker without a subscription (alternative to Sentry). Self-hostedGratuitTicketing ProprietaryDocker